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November 1, 2006

Zojirushi NS-JCC18 rubber seal replacement

Dear Zojirushi,

We love your products! Recently, the rubber seal which attaches to the bottom of the mushroom-looking object with the ball inside fell apart while cleaning (fatigue probably due to repeated steaming while cooking rice). I need to get it replaced. I really just need the rubber seal replaced.

Respectfully,
Tim

May 8, 2007

Zojirushi NS-JCC18 rubber seal

Some time ago, the rubber seal on our rice cooker (Zojirushi NS-JCC18; attached to the bottom of the mushroom-looking object with the ball inside) fell apart while cleaning (fatigue probably due to repeated steaming while cooking rice). While I simply needed the rubber seal, it appears that the entire "steam vent case" requires replacement. The price is $4.20, plus $2.20 for s/h. To order the part by credit card, contact Connie Alvarez either by email or by phone at 1-800-733-6270, ext. 105 (or contact Jesse at 108 if not available). Or, send check or money order for payment, made out to Zojirushi America Corp., to:

Zojirushi
6259 Bandini Blvd.
Commerce, CA 90040
Attn: Customer Service

ns-jcc18.jpg

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